Driving Adoption: Building Scalable Testimony Management Tools for a Legal Tech Startup

Driving Adoption: Building Scalable Testimony Management Tools for a Legal Tech Startup

Doug Gapinski

December 17, 2024

As the legal industry shifted toward digital workflows, a legal tech startup aimed to simplify video testimony management for litigators. The platform aimed to cut costs by up to two-thirds compared to traditional processes, while enabling attorneys to easily record, transcribe, and share video testimony. 

To bring this vision to life, 8th Light partnered with the startup to build scalable, user-friendly features tailored to early adopters. Here’s how we helped them succeed.

1. Streamlining Collaboration with Multi-User Access and Insights

Litigation teams rely on seamless collaboration, making multi-tenant access a critical feature. To do this, 8th Light helped implement:

  • Secure multi-tenant functionality to enable teams of attorneys to collaborate on video content. 
  • Trial account features to reduce barriers for prospective users.
  • Google Analytics integration to track user interactions and optimize features based on real-world data.

Result: Improved early adoption by enabling collaboration, reducing friction for new users, and providing actionable insights for the product team.

2. Enhancing Video Testimony Management with Powerful Tools

The platform’s core value lies in its ability to simplify video testimony workflows. 8th Light helped develop:

  • Machine transcription tools with Rev.AI for fast, automated transcript generation.
  • Transcript-highlighting synced with video playback to improve usability. 
  • Video clip-sharing functionality for easy collaboration among team members. FFmpeg ensured the accommodation of a wide range of video formats for transcript creation. 
  • Zoom API integration to enable in-platform deposition recordings.

Result: Empowered attorneys to handle and share digital testimonies without requiring specialized technical skills, reducing dependency on external vendors.

3. Delivering Faster, Reliable Deployments  with Advanced Testing and Feature Flags

To support rapid, reliable releases and align with stakeholder needs, we helped implement: 

  • Cypress testing for consistent end-to-end testing. 
  • Feature flagging for granular control over feature rollouts without redeployment. 
  • Discovery Trees to visually map feature dependencies, ensuring alignment across teams.

Result: Reduced release risks, improved developer productivity, and streamlined communication between stakeholders.

4. Scaling Serverless Architecture for Cost-effective Growth

To prepare for user growth, 8th Light assisted in building a scalable infrastructure using:

  • AWS Lambda serverless functions to minimize costs by processing video tasks on-demand. 
  • Amplify mock testing to address local development challenges and improve efficiency. 
  • ReTool dashboards for non-technical stakeholders to manage trial accounts and monitor key metrics.

Result: Scalable infrastructure that minimized operational costs and empowered stakeholders to make adjustments without developer support.

Driving Growth and Adoption in Legal Tech

In just four months, we helped deliver essential features that streamlined digital testimony workflows, empowered attorneys, and positioned the platform for scalable growth. By combining cost-saving infrastructure, intuitive tools, and reliable development workflows, the platform is set to transform litigation processes and capture market share in the legal tech industry.

Ready to create scalable solutions for your business? Partner with 8th Light to design, develop, and deploy legal tech solutions that empower users and drive growth. Contact us today to learn more.

Doug Gapinski

Account Director

With over a decade of experience as a team lead and project manager, Doug Gapinski is a Seattle-based Account Director managing long-term product builds with volatile scope. He advocates for quality, transparency, and a shared understanding of project constraints while applying agile methodologies across decentralized teams.